Bob Sutton: Greasing The Skids For Organizational Success

  Every organization is plagued by what Stanford University Business School professor, Bob Sutton, calls “destructive friction:” forces that make it harder, more complicated, or downright impossible to get things done. In Sutton’s language, “the convoluted, time-consuming & soul-crushing gyrations that drive people crazy and undermine organizational performance.” Along with his co-author, SBS professor, Huggy […]