The Growth Key - Shane Cronin, Co-President of SoftwareOne, North America

Unlock Exponential GrowthCo-President of SoftwareOne, North America, Shane Cronin, shares a story about a team member going above and beyond for a Fortune 50 customer.It's a story that demonstrates the power of customer obsession and the impact it can have on a business.This interview will make you think differently about how you approach customer service and the importance of empowering your team to go above and beyond. You'll hear how SoftwareOne's customer-centric approach has helped them become a leader in the tech world. And you'll learn how to create a culture of customer obsession that can drive incredible results.You'll also discover:A Strategy for "Why"How to Build a FrameworkThe Key to Data-Driven DecisionsA Blueprint for Going the Extra MileHow to Create a Customer-Centric CultureHave you ever experienced a moment of truly exceptional customer service? Share your story in the comments below!----------Follow Shane on LinkedIn: https://www.linkedin.com/in/shanecronin/Learn more about SoftwareOne: https://www.softwareone.com/en-us-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter