Loyalty Live Session | David VanWiggeren, CEO, DropTank

Send us a Text Message.David VanWiggeren, CEO, DropTank, and Loyalty360's Mark Johnson discuss customer loyalty/CX trends and the changing industry landscape.Here are questions that Mark posed to David:• How do you define customer loyalty and what does customer loyalty mean to your organization?• What is the biggest challenge or opportunity you see in customer loyalty today?• What is one brand (or a few) that you think do an exceptional job of creating customer loyalty and why?• What is a bra...