Loyalty360 Loyalty Live | Don Smith, Brierley – Capillary

Leaders in Customer Loyalty, Powered by Loyalty360 - A podcast by Loyalty360

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Send us a Text Message.Mark Johnson, CEO of Loyalty360, spoke with Don Smith, EVP, Chief Consulting Officer at Brierley, about defining and measuring success, trends Brierley notes for 2024, and what generative AI means for brands.