Loyalty360 Loyalty Live | Tom Madden and Katie Berndt, Phaedon

Leaders in Customer Loyalty, Powered by Loyalty360 - A podcast by Loyalty360

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Send us a Text Message.Mark Johnson, CEO of Loyalty360, spoke with Tom Madden, Executive Vice President, and Katie Berndt, Vice President, at Phaedon, about expected trends in 2024, challenges and opportunities for brands, and how listening to customers will determine loyalty program success.