Delphine Mousseau, localization strategy for Zalando eCommerce (MDE159)

Minter Dialogue Episode #159 — This interview is with Delphine Mousseau, VP Markets at the fashion online retailer, Zalando. Dealing with the complications and localization in 15 European countries, Zalando is a standout German success story, having turned profitable last year on sales over 2 billion euros. In this podcast, we discuss several of the localisation challenges, including payment, customer care, product offer and communication. A fascinating approach. If you've got comments or questions you'd like to see answered, send your email or audio file to [email protected]; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to rate/review the show on RateThisPodcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)