E48: Training is not sufficient for a successful improvement program

In this episode, I rant about the lack of effort some organizations put into their process improvement programs, and then are surprised that it didn't work, and want to blame the tools and methods, not their strategy for deploying it. Links Need help in your organization? Let's talk! Schedule a free support call BIZ-PI.com LeanSixSigmaDefinition.com Have a question? Submit a voice message at Anchor.fm