Yolanda Talamo, Heineken's Chief People Officer

“Share good moments, but also pass on learnings where things did NOT go great - for experience and learning that will benefit others.” Yolanda Talamo is The Heineken Company’s Chief People Officer. She joined Heineken in 2017 as SVP Human Resources for the Americas, but during the pandemic she assumed responsibility for all crisis management and related plans during COVID-19. Prior to Heineken, Yolanda was an SVP of Human Resources for SAB Miller, and spent 18 years at P&G, working in senior HR roles in Latin America and North America, as well as roles in marketing and consumer research. Yolanda has a proven track record of transforming organizations, developing executives and human resource organizations and delivering high performing teams with profitable business results. Yolanda was born in Venezuela, and holds American and Italian citizenships. She serves on several boards both in the U.S. and around the world and is seen as a positive and trusted force for change across organizations. In this candid conversation, you’ll hear not just about Yolanda’s accomplishments, but also her experiences with setbacks — and how she’s continued to use them as fuel for next steps and learning, as so many things in life are not a one-way door...