Episode 7: Compliance Design with Marie Potel-Saville and Elisabeth Talbourdet
Legal Design Podcast - A podcast by Henna Tolvanen & Nina Toivonen
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Corporate compliance seeks to ensure that organizations are abiding by both industry regulations and government legislation as well as their own internal corporate policies and procedures. The common approach to compliance is to “tick the box” when certain formalities in the compliance protocol have been accomplished, without making sure whether people really know and understand what is expected of them. No wonder we get to read so often about corporate misconduct in the newspapers. If organizations really want to succeed in corporate compliance, it might require some human-centric design and understanding of social psychology and neuroscience. But what does Harry Potter have to do with it? In this episode we talk about compliance design with Marie Potel-Saville and Elisabeth Talbourdet, two experienced legal designers from a Parisian Legal innovation by design agency, Amurabi. Marie and Elisabeth also share the stories of their early years as legal designers and what the career has taught to them so far.