026 Tackling Trust

All teams attempting to enhance their performance must deal with trust. There are lots of theories about what trust is, why it matters and how to develop it. There are also countless exercises and activities designed to build trust. Most of these theories and approaches assume that trust is the key to effective teamwork, a necessary precursor. Our research led me to believe is that trust is an outcome, not a prerequisite. This difference it crucial for understanding how to approach trust in teams.