#193: Asia Miles Insights from Cathay Pacific Airways (Short Summary Show)

In this short summary show, I look back on my 2020 interview with https://www.linkedin.com/in/paulsmitton (Paul Smitton), CEO of Asia Miles with Cathay Pacific Airways. Paul shared https://www.cathaypacific.com/cx/en_US.html (Cathay Pacific Airways )innovative ways of retaining and engaging customers and some of the latest ideas and enhancements of their impressive https://www.cathaypacific.com/cx/en_US.html (Asia Miles) program. Show Notes: 1) https://podcasts.apple.com/ie/podcast/65-paul-smitton-talks-asia-miles-innovative-ideas-in/id1477471222?i=1000501900085 (Episode #65: Paul Smitton talks Asia Miles, Innovative Ideas in Airline Loyalty and Preparing for Travel's Inevitable Rebound) 2) https://www.linkedin.com/in/paulsmitton (Paul Smitton, Director Customer – Lifestyle at Cathay Pacific Airways) 3) https://www.cathaypacific.com/cx/en_US.html (Cathay Pacific Airways) 4) http://www.letstalkloyalty.com/189 (Episode #189: Cathay Pacific Airways Launches Lifestyle and Wellness Innovations)