373: Going Beyond Visibility - Culture and Digitization

Tudor Maxwell talks about logistics digitization; change management; training and development with WiseTech Academy; & why chaos isn’t necessarily a bad thing.   [01.45] An introduction to today’s guest. [02.53] An introduction to WiseTech Academy. [04.25] The current landscape of logistics digitization. [09.17] From difficulty adapting existing processes to new tech, to fear of the unknown, why one of the biggest barriers to success within supply chain digitization is people – but why some resistance is actually healthy. [13.32] Why a little chaos is to be expected in the early stages of planning a change management and digitization process, and how organizations can start to overcome objections. [20.03] How companies can start to excite the wider team for change and include them on the digitization journey to ensure a smooth transition. [23.17] The importance of training and development when it comes to change management and ongoing digitization, and WiseTech’s vision for the Academy as well as for driving change across the industry. [25.06] The importance of collaboration between supply chain stakeholders when it comes to optimizing supply chain efficiency and decision-making. [26.52] How individuals, as well as organizations, can engage with the WiseTech Academy to learn and upskill. [29.02] The importance of creating a learning-oriented culture that encourages continuous improvement and embraces change. [32.34] The three key stages of change management for successful digitization projects.