448: Bridging the Gap Between Operations and Technology, with Buckeye Mountain

Greg Dunnell of Buckeye Mountain talks about his founder journey; how big challenges impact workers; & why Buckeye are stewards of technology for customers. IN THIS EPISODE WE DISCUSS:   [05.17] An overview of Greg’s journey – how he found supply chain, innovated in technology whilst working for some of the industry’s biggest names, and ultimately co-founded Buckeye Mountain. “I grew up working on a farm, so transportation came naturally to me. And, when I graduated from college, I wasn’t what you’d call an honors student…! I went back to what I knew, and ended up driving a truck.” [12.43] An overview of Buckeye Mountain – who they are, what they do, and how they help their customers. [15.47] The ideal client for Buckeye Mountain. “It’s really about our history and experience because we feel our role – our obligation – is to share those lessons learned. We’ve been down the pothole of technology for many years… And the secret to success is failure. We’ve been on that journey.” [18.25] From visibility to productivity, the biggest challenges currently faced by landside logistics facilities, and how they impact frontline workers. “Those people, when the tech goes down – imagine the frustration. ‘I’m not paid to be a technology troubleshooter, I’m paid to operate.’ That’s the big migration.” [23.45] How Buckeye are helping customers solve their toughest problems remotely and out in the field with their TechOps teams, who ‘think like operators, but act like tech experts.’ “It is about the technology, but it’s more about: ‘What is the giant problem you’re trying to solve?’” [27.28] Why Buckeye act as a steward of technology for their customers, and how TechOps are changing the game. [31.11] How and why Buckeye developed Rapid Deploy technology, and the importance of guaranteed connectivity. [34.28] A case study showing how Buckeye helped an isolated intermodal facility, with no power or network, to be operated as a modern facility with Rapid Deploy and solar technology. [37.30] What we can expect from the landside logistics facilities of tomorrow, and the future for Buckeye. “If we can pull things into an easy workplace environment, and still provide the benefits operationally, that’s a no brainer – but you need the infrastructure to do it.” RESOURCES AND LINKS MENTIONED:   Head over to Buckeye Mountain’s website to find out more and discover how they could help you too. You can also connect with Buckeye and keep up to date with the latest over on LinkedIn, or you can connect with Greg on LinkedIn. If you enjoyed this episode, check out 424: Orchestrate and Optimize Your Terminal Operations, with Lynxis. Check out our other podcasts HERE.