Using Conflict As An Opportunity With Matthias Schranner

Matthias Schranner is a former hostage negotiator, and the CEO of the Schranner Negotiation Institute. Trained by the German police and the FBI, Matthias has spent his life navigating the toughest negotiation situations. Today, he facilitates negotiation training for organizations, government institutions, and even the United Nations to help them negotiate effectively and achieve the outcome they desire. In this episode, Matthias explains the importance of conflict in negotiation, why you should embrace fear and uncertainty, and how anyone can use conflict as a driver for solutions and conversation.