Mike Doehla: Nutrition Coaching, Customer Experience & Business Growth

In today's episode, Stuart welcomes Mike Doehla from the nutrition coaching company StrongerU. Stronger U currently has 15 employees and around 75 coaches. The business works with >50,000 clients across 50 countries. They get into some nutrition coaching tips, customer experience advice and taking the jump towards better service as well non-paid marketing approaches and tips for growing your business. Timestamps are below.       Timestamps: [01.32] - How his covid experience has been? [02.39] - Does he think the fitness industry will have a boom post covid? [04.42] - The nutrition challenges that people coming out of lockdown will be experiencing? [05.57] - How can fitness professionals do better work? [08.32] - How can we teach client-centric coaching? [14.32] - How did he develop self-awareness as a coach in the early days of his career? [20.47] - The importance of the relationship with your clients. [21.47] - How to up your customer service experience to gain more organic growth? [26.32] - How they use surveys with their clients? [30.02] - Steps to take to start creating a better customer experience. [32.32] - StrongerU's onboarding process. [36.32] - Non-paid marketing approaches? [43.39] - Why you have to do things that you may not want to do to grow your business. [47.02] - Why hiring is StrongerU's superpower. [50.17] - How much of StrongerU's success is down to luck?   Find Out More About Mike: IG: https://www.instagram.com/mikedoehla/  Website: https://strongeru.com/  Previous LTB Podcast Episode: https://liftthebar.com/ltbp-149-mike-doehla-growing-his-online-nutrition-coaching-company-to-20000-clients/      Find Out More About LTB: Website: https://liftthebar.com/ IG: https://www.instagram.com/liftthebar/ (@liftthebar)