how does change occur in complex organization

I suggest that to understand this question, we need to consider how a "dynamic process" operates Two key questions then arise: "What are the activities that make up this process?" and "How do these activities interact?" In other words, what is the nature of the process, and how does it work? i suggest that the activities that make up this flow of work can be divided into three categories First are the "technical activities" by which an organization accomplishes its work These activities "involve the application of knowledge and skills to the production of goods or services" Second are the activities of "organizing and controlling work" These activities focus on creating a set of procedures and practices that foster the efficient performance of technical activities Third are the "human resource activities" These activities focus on the recruitment, training, and development of people who perform technical activities Next, we need to consider how these activities interact As an example, i suggest that "in most work organizations these three sets of activities interact to produce a complex process of designing, producing, and selling goods or services" That is, technical activities are used to produce a product, organizing and controlling activities are used to operate the process, and human resource activities are used to recruit and train the people who do this work In this way, we can see how the activities of an organization interact to produce the outcome of the organization's work Also use the idea of a "dynamic process" to illustrate that "work is performed in the context of activities that have both a technical and a human resource component" this dynamic process "can be used to identify the factors that influence the performance of an organization" These factors, "are the key factors that make a difference to the performance of the organization" the "key performance factors are those that are the most important for achieving the outcomes" In other words, they are the factors that are most critical to the performance of an organization