239 – Customer Service Secrets for British-Made Brands

Want to know how to create a loyal following and keep happy customers coming back for more?Kate Barker (Lime Tree Design), Sue Longmore (Maude and Fox) and Linda de Ruiter (The Slow Wardrobe) share the customer service secrets that have grown their product businesses. Discover:04:22 How each of the businesses found out who their ideal customers were08:30 What ways they communicate with their customers in real life and online14:42 What personal touches the brands offer to keep customers coming back for more25:08 How the businesses gather customer feedback in order to develop new products32:53: Their tips on building customer loyaltyMentioned in this EpisodeYouTube Live - Customer Service Secrets for British-Made BrandsBritish Brand Accelerator - Apply now and find out how you can work with me to build your British-made brandStay in TouchBritish Brand Accelerator - Find out how you can work with me to build your British-made brandMake it British websiteJoin Make it British - become a member of our community and promote your business in our directory or UK-made brands and manufacturersMake it British on InstagramMake it British on YouTube - subscribe to my YouTube channel to watch many of the podcast episodes as videos.