What is User Research with Simon Scott
Make Things Better - A podcast by Hive IT
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In our latest episode of the Make Things Better podcast, we caught up with User Researcher Simon Scott. We delved into how User Research has changed, how and if a business should use User Research, learning psychology as a User Researcher, dealing with difficulties in User Research and much, much more. Simon was an awesome guest, full of experience, wisdom and knowledge and this podcast is a great place to start for anyone entering into the world of User Research or just keen to hear an update on how Simon is getting on. Timestamps: 0:00 - Intro 6:20- How has User Research changed over the last 20 years? 7:37- How does a business know if they should conduct User Research? 9:42- How to conduct User Research 12:41 - Creating the right environment in User Research 15:30- Learning psychology as a User Researcher 17:53 - What if someone is unwilling to open up when answering? 20:46 - Dealing with sensitive topics as a User Researcher 22:40 - Avoiding bias as a User Research Instagram - https://www.instagram.com/hive_sheff/ Twitter- https://twitter.com/HiveIT_uk LinkedIn - https://www.linkedin.com/company/hive... Website - www.hiveit.co.uk Thanks for watching and we hope you have an awesome rest of your day!