Episode 14, Russ Troester: inspiration, encouragement + resilience

Russ Troester is still very new to UX, but he's definitely in the right place because, in his own words, he has a passion for “helping to make things suck less.” While he especially enjoys the research-related portions of the UX design process, Russ has had a very wide-ranging career across multiple industries. But the one constant, and the thing that I really believe led him to UX is his very real, and very honest empathy and concern for his fellow human beings.Like a lot of folks right now,...