Episode 16, Rich Harrison: don't "push back" — pull forward.

My guest Rich Harrison has 15 years of design leadership experience, partnering with over 50 organizations. He has served as a UX lead, team leader, and senior designer for higher education, Fortune 500 companies, government, nonprofits, startups, and small businesses. He's spent the last 5 years supporting UXPA Minnesota as a board member and UX mentor and serves on the advisory board for the technical communication program at Metropolitan State University in St. Paul, Minnesota. Rich's core...