How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown
Ecommerce Coffee Break - Helping You Become A Smarter Online Seller - A podcast by Build and grow your online store with expert insights on ecommerce, marketing, tech, and entrepreneurship.
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In this podcast episode, we discuss how you can optimize your customer services during peak seasons through a combination of human touch and automation. Our featured guest on the show is Jordan Brown, Founder of Omnie Integrated Services Inc. at omniecsr.com.On the Show Today, You’ll Learn:Why customer service is vital for ecommerce success in Q4What challenges merchants do face with evolving customer expectationsHow automation can help small and medium enterprises scale in Q4Why ChatGPT is c...
