How To Optimize Peak Season Customer Service Through Human Touch & Automation | #222 Jordan Brown

In this podcast episode, we discuss how you can optimize your customer services during peak seasons through a combination of human touch and automation. Our featured guest on the show is Jordan Brown, Founder of Omnie Integrated Services Inc. at omniecsr.com. On the Show Today, You’ll Learn: Why customer service is vital for ecommerce success in Q4What challenges merchants do face with evolving customer expectationsHow automation can help small and medium enterprises scale in Q4Why ChatGPT i...