Revolutionize Customer Support with AI and Automation | #231 Ray Nolan

Ecommerce Coffee Break - Helping You Become A Smarter Online Seller - A podcast by Build and grow your online store with expert insights on ecommerce, marketing, tech, and entrepreneurship.

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In this podcast episode, we discuss how to leverage AI and automation to improve customer support for happier customers and a more profitable business. Our featured guest on the show is Ray Nolan, founder and CEO of eDesk.com.On the Show Today, You’ll Learn:Why is customer support so crucial for e-commerce sellers.How to build a business around long-term customer relationships.How can data be used to understand customer needs and preferences.How can companies effectively collect and interpret...