Design Thinking: The Secret Sauce for Seamless Tech Adoption with Robert Weltevreden

According to McKinsey, 67% of businesses that attempt digital transformations fail to achieve the maximum financial benefits from their original goals.  Forbes cites a lack of shared vision, accountability, and innovation as key contributors to these failures. Ensuring that large-scale digital transformations deliver the desired long-term impact remains an immense challenge. How can today’s technology leaders ensure their digital and cultural transformations stick? In this episode of Masters of Digital Transformation, Robert Weltevreden, the former head of technology at Novartis, joins host Caleb Masters to discuss: His career journey to becoming a member of the Novartis Exec Team as Head of Customer & Technology Solutions (responsible for Business Services & Digital Transformation) The common hurdles to achieving a successful digital transformation and widespread new tech adoption How design thinking and the “pyramid of change” can enhance the end-user experience and enable successful implementations The importance of working with partners to ensure a successful implementation