342 - 10 Ways to Personalise and Tailor Your Member Experience

In most cases, you might think the words “membership” and “personalized experience” don’t belong in the same sentence. So, you’re probably wondering, “how exactly am I going to offer tailored experiences when I’ve got hundreds or thousands of members?” The good news is that it’s not impossible. In fact, there are so many ways to form that personal connection with your members that will ultimately drive them to fulfill their goals. Essential Learning Points: Why offering a personalized experience is beneficial How segmentation can make the membership experience better for users The many uses of a member survey How personal videos and check-ins make your members feel seen When to use a private welcome video How to correctly segment your community