94: Reducing Customer Service Response Time by 90% (w/ Databox)

Metrics & Chill - Predictable Growth for B2B - A podcast by Databox

Categories:

Business

In this episode of Metrics & Chill podcast, find out how Databox reduced median first response time from more than 3 hours to just 17 minutes. Learn what the team did, how they did it, and measures that have been implemented to ensure this success is long-term and sustainable.