Social Listening in the Era of the Experience Economy

In the era of the experience economy, brands are forced to monitor and follow-up on customer feedback more than ever before. Social Listening is a cutting-edge, AI-driven method that helps achieve that thanks to automated text analysis. Neticle, a Hungarian tech start-up focuses on media intelligence services, so we asked Founder and CEO Péter Szekeres to give us an overview of the topic. This show is the property of Digitális Jólét Nonprofit Kft. All rights reserved. For terms and conditions of use please consult the relevant section at www.aihungary.hu. Music by audionautix.com