Customer Service Admin Modernization: A Conversation with Microsoft's Tina Ding

Send me a Text Message hereFULL SHOW NOTES https://podcast.nz365guy.com/481 Picture this: You're a customer service admin needing a modernized approach. What if there were improvements in customer service administration, security role management, and agent productivity features, all at your fingertips? This episode with our guest, Tina Ding, Senior Program Manager at Microsoft, brings this transformation to life! Tina takes us on a personal journey from China to Seattle, sharing her pass...