Achieving Strategic Alignment in Your Operations

Strategic alignment can be used not just as a high-level visionary tool in an organization, but also as a way to develop everyday processes.   Aparna Narayanan, Head of IT Strategy, Operations & Portfolio (PMO), at Block, at the time of this interview and now Chief of Staff - R&D at Toast - is an advocate for strategic alignment. So much so, that she has five key questions she uses not only to obtain strategic alignment but also to help encourage solutions from below, rather than imposing them from above.    Aparna joins host Briana Okyere to discuss:    - how strategic alignment can prevent unintentional silos and conflicting requests for resources   - how Block has adjusted to remote onboarding to complement remote working   - what skills aspiring CIOs need to develop   You’ll also hear Aparna discuss Square and Cash Apps, both Block applications.  She explains why Block doesn’t just offer payments, but an entire ecosystem to help small businesses grow. This episode is brought to you by Tonkean   Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.