Building a GTM Ops Structure That WORKS

This week, host Briana Okyere is joined by Justin Kinchen, Director of Operations and Strategic Initiatives at Tyler Technologies - Arkansas Division. The main focus of the conversation is Tyler Technologies' recent acquisition, which necessitated an overhaul of the company's go-to-market function.Briana and Justin discuss: - Justin’s entrepreneurial background and how it has helped him excel in his current role. - Some of the operational challenges involved in managing an acquisition. - How the acquisition involved a strong change in mindset, as there was a fundamental need to rebuild the go-to-market strategy and tactics. - The importance of having a strong go-to-market strategy. - How the team was able to maintain a 100% retention rate throughout their acquisition journey, a rather uncommon feat. This episode is brought to you by Tonkean. Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations