Growing Your Operations Team

A recurring theme we see on episodes of Modern Business Operations is the unconventional path that many leaders take to end up in ops. Another aspect of that unconventional path is the move from technical expert to manager of those technical experts (and all the challenges that come with that shift).   Someone who can help us appreciate those challenges is Rob Meo, Director of Marketing Operations at Splunk. Rob has been at Splunk, an enterprise Saas platform, for seven years now and has been part of the company’s growth from $700M in topline revenue with a team of 1,800 to $3.5B in revenue and over 8,000 employees.   Host Briana Okyere starts the conversation by asking about how operations adapts to such rapid growth. Rob notes that it’s not so much about adapting as continually watching routines and systems get broken and rebuilding them.   Briana and Rob also discuss:   This episode is brought to you by Tonkean Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.