Redefining Healthcare Through AI and Digital Leadership

Healthcare innovation thrives at the intersection of technology and empathy. In this episode, Alistair Erskine, Board Member of Graphite Health and SVP and Chief Information and Digital Officer of Emory Healthcare, shares his journey from practicing medicine to leading healthcare innovation. He discusses the evolution of healthcare technology, the role of AI in patient care and the importance of integrating human connection with cutting-edge tools. Key Takeaways:(01:41) Fixing inefficiencies in electronic health records inspired Alistair's career shift.(02:00) The CMIO role bridges clinical workflows and technology.(10:05) Effective change management requires three lenses: technical, emotional and cultural.(12:43) Streaming rounds help leaders connect with frontline realities.(16:25) Trickle feedback provides timely, actionable insights.(22:14) Ambient listening improves patient interactions and saves physician time.(23:28) AI-powered tools prevent patient falls and enhance care quality.(34:26) Hospitals using Apple products improve efficiency and cybersecurity.Resources Mentioned:Alistair Erskine -https://www.linkedin.com/in/transformatics/Graphite Health -https://www.linkedin.com/company/graphite-health/Emory Healthcare | LinkedIn -https://www.linkedin.com/company/emory-healthcare/Emory Healthcare | Website -https://www.emoryhealthcare.org/This episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations