Taking a Human-Centric Approach to Legal Ops

Modern Business Operations: AI, Automation, Legal, Procurement, IT, and Ops - A podcast by Tonkean

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This week, host Seth Colaner is joined by Electra Japonas, CEO and Founder at TLB and Co-Founder at oneNDA. The focus of the conversation is getting more out of legal ops teams through a human-centric approach.Topics discussed include:- The idea that work is more than just tasks.- The emergence and evolution of Legal Ops over the past few years, its mainstream adoption and the focus on cost savings and efficiency.- Shifting from cost savings to a more strategic approach.- Focusing on engaging people and creating user-centric processes that allow legal functions to thrive.- The relationship between technology and change and how technology follows demand.- The focus on efficiency and cost savings as a primary objective, resulting in reduced routine work for people.- The value of a purpose-led approach in the workforce, the need for meaningful contributions and the impact of technology on job fulfillment.- The shift from all-in-one solutions to tech stacks and the prominence of Contract Lifecycle Management (CLM) tools and generative AI.Resources mentioned:Electra Japonas - https://www.linkedin.com/in/electra-japonas/?originalSubdomain=ukTLB | Website - https://www.tlb.law/TLB - https://www.linkedin.com/company/thelawboutiqueuk/ oneNDA - https://onenda.org/This episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations