Using Metrics To Drive Decision-Making

On this week’s episode, host Seth Colaner welcomes Ashlyn Donohue, Director of Legal at LinkSquares. Ashlyn discusses how she leverages data to scale legal operations and support in-house teams.Key Takeaways:(02:09) Ops roles provide scalable support through data.(03:54) Ask teams for data to quantify problems.(06:29) Analyze types of legal work to inform resourcing.(08:34) Look for contract standardization opportunities in data.(10:19) Create enablement materials to reduce legal queries.(15:10) Tailor onboarding to the company's current chapter.(19:24) Assume best intent when disagreements arise.Resources Mentioned:Ashlyn Donohue - https://www.linkedin.com/in/ashlyn-donohue-098aa31b/LinkSquares - https://linksquares.com/This episode is brought to you by Tonkean.Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.#Operations #BusinessOperations