#39 Sharing WHAT you KNOW, WHEN you KNOW it... and other things 'A Little Birdie Told' Matthew Papuchis; Author and Internal Communications Driver

Today's podcast guest is Matthew Papuchis, a dear friend, author, and communications expert.  We worked together at Ritz-Carlton where he led the internal communications team for conveying service values to all of the properties globally.  Matt is very unique because he approached this role looking to gather input and resources from others, instead of simply sharing his own personal ideas and vision.  We discuss: -The role of internal communications for driving success across the enterprise -How sharing information inspires performance, creates buzz, and develops brand ambassadors -Why not sharing updates is a disservice and that its OK to not KNOW everything -How writing his book, "A Little Birdie Told Me..." allowed him to heal, find hope, and offered him encouragement to FLY during the pandemic Matthew Papuchis is an award-winning corporate communications strategist and internal communications leader currently serving as Director of Internal Communications for Inova Health System, Northern Virginia’s leading nonprofit healthcare provider. He recently published his first book in March 2021, a nonfiction work titled A Little Birdie Told Me... A Journey to Find Hope, Happiness and the Wings to Fly, based on his experiences and the lessons learned as he dealt with unemployment and battled self-doubt amid the global pandemic in the summer of 2020. Matt has worked for some of the world's leading brands and most admired companies, where he has led internal and executive communications at organizations such as Marriott International, The Ritz-Carlton Hotel Company, Carnival Cruise Line, and Sodexo, Inc. Matt has also been a guest speaker at various conferences on internal communications, including how to leverage the power of storytelling to inspire employee performance. Matt received his M.A. in Strategic Communication and Leadership from Seton Hall University and his B.S. in Mass Communication from Towson University, where he was the sports editor of the university newspaper, The Towerlight. Matt also has been a freelance journalist, with articles published in numerous publications including the Washington Post, Baltimore Sun, and the Gazette Newspapers of Montgomery County, Maryland. He currently lives in Plantation, Florida and has three children (Dylan, Noah, and Emma). You can find his book here:  https://www.amazon.com/dp/1952779707/ Connect with him on LinkedIn here:  linkedin.com/in/mjpapuchis1 Most People Don't | Resources Please subscribe, like & share to help others find these words of wisdom. Find all Podcast episodes ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Sign up for the Newsletter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Listen to Bart's TedX talk ⁠here⁠ Schedule Bart to Speak ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ www.mostpeopledont.com Any KEYNOTE SPEAKING OR LEADERSHIP TRAINING REQUESTS can be directed to [email protected]