164: Delivering Quality Service through Mobile Applications with Eric Vermillion
Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur
Send us a text Eric Vermillion is the CEO of Helpshift, a San Francisco based company that develops mobile customer support software that helps companies provide better customer support in mobile apps. Before Helpshift, Eric was instrumental in advancing BlueCat to one of Canada's most notable software exits, and also helped grow revenue at NICE Systems to over $1 Billion. He has also held sales and leadership roles at PTC, Tecnomatix and Triad Systems Corporation. Eric holds a Bachelor’s de...
