185: The Importance of Proactive Communication and Response Time in Field Services with Brad Hawkins

Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur

Categories:

Send us a text Brad Hawkins has been with ServicePower:Field Service Software since 2004, where he currently serves as Senior Vice President of products and solutions, overseeing operations, development and product management. He's a long-time veteran in the world of field service technology and Brad brings more than 20 years of experience in workforce management software. Questions • Could you share a little bit about their journey, how is it that you got to wh