186: Transforming BPOs into Profitable Value Centers with Romaine Piper
Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur
Send us a text Romaine Piper is the Founder and CEO of Call Center Escape - an “Upwork” built for BPO companies. Known for his cross-dimensional approach to company growth, he has helped some of the fastest growing start-ups across Silicon Valley, the U.K, and Europe to identify and hone their top growth levers - adding millions to their bottom line. No one would’ve guessed his 6-year remote work journey in customer success, sales and growth hacking started in the Jamaican BPO industry...
