199: Optimizing E-commerce Customer Experiences: Consistency, Content, and Consumer Trends with Randy Mercer
Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur

Send us a text Randy Mercer is an omnichannel product content expert with over 15 years of industry experience. He leads 1WorldSync’s global product management and solution architecture teams, aligning the company's portfolio with current customer needs and emerging market trends. A frequent commentator for national and trade media outlets covering retail and e-commerce news, Randy leverages his extensive background in item and data content alignment, e-commerce application development and s...