208: Insights on Customer Centricity and Key Performance Indicators with Michelle MacCarthy
Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur
Send us a text Michelle MacCarthy is Global Vice President of Customer Experience at Unit4. In her role, Michelle leads a talented team of professionals, is responsible for ensuring the maximum adoption of and customer satisfaction with Unit4’s offerings and is accountable for leading the transformation of Unit4’s customer experience strategy that enables the customer success evolution. Michelle earned her B.S in Marketing from Miami University in Ohio, and her Executive MBA in Global ...
