212: Strategies for Achieving Exceptional Customer Retention and Service in Healthcare Technology with Maggie Peña
Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur
Send us a text Maggie Peña is the Chief Experience Officer at Interlace Health (the next generation of FormFast), a 30 year old privately held healthcare IT firm that delivers scalable and cost-effective forms automation and eSignature solutions for healthcare organisations. She brings 22 years of experience in IT to her role and leads one third of Interlaces Health’s employees. With a fierce focus on customer satisfaction and retention, Maggie created and built Interlace Health's cus...
