234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen
Navigating the Customer Experience - A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur

Send us a text Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfaction. Joel co-founded Newton Software, a B2B SaaS company headquartered in San Francisco that was acquired by Paycor (...