Technician Flex - Episode 6

Send us a textToday's episode begins with a question about upselling when customers only come in for a service issue or small repair. "How do you enhance a customer's ride experience?"If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to [email protected] newest edition to Bicycle Retail Radio, the Technician Flex is a rec...