Episode 180: Understanding Who Your Prospect And Client Is With Rick Morris

R2 Consulting, LLC was founded in 2009 by Rick A. Morris with a simple purpose: build a consulting company that would innovate and inspire the project management industry to enable the value of project management. Using companies such as Dell and Southwest that were unafraid to break the mold as inspirations, Rick used his vast experience in consulting at previous organizations such as GE, Xerox, and CA to build an organization that challenges the traditional consulting models. R2 works diligently with its Clients to ensure that engagements are completed accurately, efficiently, and with the highest levels of customer satisfaction and self-sufficiency. The goal of R2 Consulting is to make every hour spent working for a client a valuable hour. R2 is technology and platform agnostic and is unique in that while its consultants are very technology savvy, they were also C-level executives and project sponsors of the platforms that they support. This means that when they lead implementations, their consultants truly understand the business needs and ramifications of decisions rather than being interested, like so many other firms, in simply billing as many hours as possible without taking responsibility for whether or not the client is actually happy with the business results of the product’s use. The client base for R2 Consulting includes companies from various industry sectors including Healthcare, Retail, Government, Insurance, Clinical Research, Construction, Manufacturing, Financial Services, Entertainment, and many more. They have serviced several Fortune 50 clients as well as start-ups proving no company is too big or too small to benefit from their expertise. Their approach for implementations is based on a three tier philosophy: • Foundation (Crawl): Establish a common understanding of terms, process, and common habits. • Automation (Walk): Leverage technology investments to automate communications and tasks to ensure the greatest level of productivity • Innovation (Run): When the first two levels are achieved, then the organization can truly be innovative in tools and techniques by ensuring that business data is available, quantifiable, and actionable. www.rsquaredconsulting.com