Should financial institutions consolidate to 1 vendor?

Financial institutions commonly have to deal with multiple vendors even for a single device like an ATM. This can cause significant strain on resources, time and management as banks have to handle all of these vendors at once. In such cases, it may be worth it for banks to consider working with one vendor for a variety of technology needs from ATM installation to security, digital tools and more. In today's episode of the Bank Customer Experience Summit podcast, Bradley Cooper, editor of ATM ...