#61 - Transforming organizations with the Viable System Model — with Dr. Martin Pfiffner

#61 Learn more about how the Viable System Model can be used to transform an organization. - And how this can be implemented into BPM. In this episode, I'm talking to Dr. Martin Pfiffner about the Viable System Model (VSM). A model, which focuses on the third dimension of organizing: the communication and steering. This perspective is super interesting for us as process people and there are some interesting aspects, how we can implement the learnings into processes. Today’s Guest: Dr. Martin ...