A journey to process-orientation with Lars Müller from Lufthansa Technik

#051 Let’s have a look at the road to process orientation at a big organization like Lufthansa Technik In this episode, I’m talking to Lars Müller. Lars is one of the most advanced and well-experienced Process Architects I have ever met. He shares the journey of Lufthansa Technik's procurement processes and how they have evolved over the years. They have built up a team of ten process architects over the past few years with a human-centric approach. What were the lessons le...