Change and transformation in complex organizations with Gia Thi Nguyen

#033 Let's find out how to engage people in complex change projects. In this episode, I'm talking with Gia Thi Nguyen about change and transformation in complex organizations. He summarizes his experiences from various change projects and relates them to the human-centric BPM approach. Let's find out how he got all the people involved in the transformation and what he recommends to process owners to get people on board for complex change projects. We also talk about process mining and ...