Ep.5 Retail Is Not Dead - It's Right-Sizing with Jill Dvorak - VP Content and Retail Strategy, NRF

Jill Dvorak - VP Content and Retail Strategy at the National Retail Federation (NRF) talks with host David Kepron about the effects of the COVID-19 pandemic on the retail industry, shopping behavior, what is necessary now to engage and retain customers and how the industry is shifting to meet new consumer needs.