ODI Fridays: How local services are being transformed with open data

When data is used effectively it can affect how we pay our tax, draw pensions and get our bins collected. New service delivery models – an Open Data Institute (ODI) project – was started in 2017 to increase the understanding of data-enabled service delivery models in local government, and to improve services encourage publishing more open data to improve public services. As part of the project, we awarded funding to four forward-thinking local government organisations to develop open data projects which explore how data could be used to improve public services – making them more efficient, innovative and citizen-focused. Since the beginning of the project, four local councils have redesigned services for their local communities by using open data The project is part of the ODI’s £6M three-year innovation programme, which has an overall aim to build data infrastructure, improve data literacy, stimulate data innovation and build trust in the use of data. In this talk ODI Consultant Izy Champion will talk you through the research, give examples of the innovative services created through the innovative use of data, and talk about opportunities to get involved with our project for 2018-19 looking at Service design learning materials About the speaker Izy joined the ODI as a Consultant in November 2017. She is working across our Research and Development programme, including as the lead on the ODI’s work on peer-to-peer accommodation, as well as working with our commercial partners. Her expertise covers service design, innovation and facilitation. She has a background in research and community engagement, and as a result she loves getting people excited about data. Before joining the ODI Isabelle worked in the social housing sector for 5 years, most recently as a Research and Innovation Lead at Viridian Housing. During her time there she led a range of projects including research on welfare reform, process mapping work across the business, and winning the Housing Series of the Open Data Challenge Series along with her team. Izy has an LLB in Law and French Law from University College London, and is currently studying for an MSc in Policy Research from the University of Bristol. When not reading about feminism and social justice, she takes pretentious film photographs and makes her own clothes.