Episode 3 : Conversation Design - Magic & Madness

In this episode, featuring Rebecca Evanhoe, co-author of 'Conversation With Things' - we explore the magic and madness of Conversational AI. What is conversation design actually all about? What are some of the challenges the field is still facing? Why AI is not some kind of magic potion Why words matter: on diversity, inclusion and bias Use cases that make a difference Join us for a lively discussion on the pitfalls and gains of harnessing Conversational AI, and designing better conversations!